Integrated Management System (GIS): Analysis of the perception of teachers and managers of courses at the Center for Applied Social Sciences at the Federal University of Sergipe

Abstract

This study aims to analyze the Integrated Management System (GIS) of the Federal University of Sergipe (UFS) regarding the execution of tasks and decision making, in the perception of teachers and managers of courses at the Center for Applied Social Sciences (CCSA). To this end, the research was based on a theoretical basis on information systems and Enterprise Resource Planning, through which it was sought to demonstrate that organizations have been identifying the need to incorporate modern information systems, emphasizing a type of more systemic approach. Thus, the research was characterized as descriptive using the quantitative and qualitative method, along with the interviewees, teachers and managers of the CCSA, through the case study strategy. From the results obtained, the characterization of the use of the main modules was evidenced. of the system, the main facilities of use, the characteristics of the information generated by the system and the problems and possible solutions, which in the perception of teachers and managers, directly interfere in the use and results obtained through the system. Thus, it was concluded that the GIS meets most of the demands, however, in the perception of its users, it still needs improvements in areas such as training, maintenance and flexibility.